Frequently
Asked Questions:
What
is Web Hosting?
To help you understand web hosting, we have developed a simple analogy.
But first, some definitions:
- Web
Site - a group of files and programs that reside on a
very robust computer connected to the Internet.
- Web
Server
- a computer that stores the files and programs that make up the
site, and then allows visitors to access and read those files.
- Web
Host - an interconnected group of web servers containing
web site data, that other computers can access through the Internet.
Web hosts also provide technical resources and web site maintenance.
Now,
think of a web host as a landlord. A landlord builds and maintains
the structure, then rents storefronts to various businesses that
otherwise cannot afford their own buildings. Each business decorates
and operates their store differently and leaves building maintenance
to the landlord. Likewise, a web host rents space on a web server
to various businesses. Each business builds its own web site while
the web host maintains the network of web servers.
Are
these the only packages available?
No. We can custom tailor a package to meet your needs, however for
billing reasons we ask for payment on a 6 or 12 month schedule.
Am
I under contract or stuck with SentiMedia?
No, there are no contracts to sign. We believe however, that web
technology does take time to develop and maintain, therefore we
deal with our customers on a 6 or 12 month schedule. Our accounting
and billing staff is currently not large enough to support each
of our customer demands on a monthly basis. In the future, as we
grow, it is our plan to adopt a month to month billing system.
How is the email form created and maintained?
Every customer that visits your site and sends you information,
will have that information relayed to the email address of your
choice. SentiMedia will forward the information to you.
Do
I have to know about all that web creation stuff and server maintenance?
No. SentiMedia will save and delete your files according to your
request. SentiMedia will also be responsible for creating, maintaining
and backing up all your web site files. All you need to do is tell
SentiMedia what information you want and where.
How
fast are the updates to my site?
SentiMedia updates most changes to your site within 24 hours, but
no later than 48 hours. If your changes require more time than that,
you will be notified by a SentiMedia representative. (Back
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